Client Satisfaction Survey

Have you recently started offshoring with OBP, replaced staff due to attrition, or introduced new roles within the past six months?

How satisfied are you with the OBP Management Team's handling of your feedback and concerns, and their timely updates on staffing, emergencies, and service disruptions (e.g., typhoons)?

How satisfied are you with the overall usefulness, quality, and accuracy of the OBP reports in meeting your expectations and needs?

How can our Management Teams, integrating client relations and operational oversight, provide more effective support?

How satisfied are you with the OBP Team's performance in demonstrating industry and product knowledge, maintaining task accuracy and productivity, and achieving KPIs?

What suggestions would you recommend to enhance overall staff performance?

How satisfied are you with OBP's handling of your confidential and sensitive company information?

How do you think we can support your business better?

Based on your overall experience with OBP, how likely are you to recommend OBP's services to another business?
Kindly rate us using the scale with 5 = Extremely likely to recommend to 1 = Not likely at all to recommend.